Terms and Conditions

Last updated:  10-october-2023


  1. Introduction

    Welcome to AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED!

    These terms and conditions outline the rules and regulations for the use of AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED's website and services, located at www.avataaram.com

    By accessing this website and using our services, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms, you may not access or use our services.

  2. Services
    1. VR Operating System

      Immerse yourself in a new dimension with our cutting-edge VR Operating System. By using this service, you agree to the following:

      No PC Display, No Keyboard, No Big CPU

      VR Display / AR Display is a Display

      Use Hands for Navigation

      3D Virtual Environment for Documents, Gaming, Audio, Video, etc.

      Intended use for Office Work, Gaming, Training, Troubleshooting, Conferencing, and other scenarios.

    2. Self Learning Emotional AI Platform

      Experience AI that learns and understands emotions, providing truly personalized interactions. By using this service, you agree to the following:

      Self-learning capabilities

      Understanding and Speaking multiple Languages

      AI algorithms for weighted decisions supported by Physics, Mathematics rules

      Object detection and learning

      Memory optimization

      Safe usage within the boundaries of a secret rules engine

    3. Virtual Shopping Mall with Trial Room

      Shop virtually, try confidently. Explore our Virtual Mall featuring interactive Trial Rooms. By using this service, you agree to the following:

      Navigate in 3D through the Remote Buttons on the remote

      Take Live trials of various items like clothes, glasses, etc.

    4. Smart Supply Chain Management

      Streamline operations with our intelligent solutions for efficient supply chain management. By using this service, you agree to the following:

      Reduction of freight costs, improving supplier delivery performance, and minimizing supplier risk

      Providing insights into improving supply chain management performance

      Visual pattern recognition services

      Contextual intelligence

      Forecasting demand for next-generation products

      Stock and Price Predictions

      Smart transport planning based on Weather, News, Political conditions, etc.

      Health Monitoring of Products and Alert and Suggestion System

      Connectivity to Factory for Advanced Product, supply, and manufacturing planning

    5. Robo Companion

      AI-driven robot offering companionship, assistance, tasks, and emotional support for improved well-being. By using this service, you agree to the following:

      Suitable for Kids and Adults

      Answers questions, chats, and reminds you of activities

      Understands emotions

      Plays favorite songs, sends/receives messages, shows pictures/videos

      Provides Emergency Alerts

      Gives step-by-step training on new things and tells stories

  3. User Responsibilities
    1. Account Information

      You are responsible for maintaining the confidentiality of your account information and passwords associated with our services. Notify us immediately of any unauthorized use of your account.

    2. Compliance

      You agree to use our services in compliance with all applicable laws and regulations.

  4. Intellectual Property

    All content and materials provided by AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED are protected by intellectual property laws. You agree not to reproduce, distribute, or create derivative works without our explicit consent.

  5. Cancellation and Refund Policies
    1. Cancellation Policy

      Customers can cancel orders within 3 hours of placing the order. Please contact our customer service team at www.avataaram.com/#contact to initiate the cancellation process.

    2. Refund Policy

      Refunds will be issued in the following circumstances:

      If the product is defective or damaged upon receipt

      If the wrong item was received

      If the product does not meet the customer's expectations

      Refunds will be processed within 2 to 3 days of approval. Please contact our customer service team at www.avataaram.com/#contact to initiate the refund process.

  6. Shipping Policies
    1. Shipping Methods

      We offer Standard Shipping. Shipping costs and delivery times may vary based on the selected method.

    2. Order Processing Time

      Orders are typically processed and shipped within 6 to 7 business days of order placement. Customized or made-to-order items may have a longer processing time, and customers will be notified accordingly.

    3. Shipping Costs

      Shipping costs are calculated at checkout based on the selected shipping method and the delivery destination.

    4. Tracking

      Customers will receive tracking information once the order has been shipped. This information can be used to monitor the delivery status of the order.

    5. Intellectual Property

      All content and materials provided by AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED are protected by intellectual property laws. You agree not to reproduce, distribute, or create derivative works without our explicit consent.

  7. Limitation of Liability

    AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

  8. Termination

    We reserve the right to terminate or suspend access to our services for any reason without notice.

  9. Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].

  10. Changes to Terms

    AVATAARAM INTELLIGENT SOLUTIONS PRIVATE LIMITED reserves the right to modify or revise these Terms and Conditions at any time. Continued use of our services after such changes constitutes acceptance of the updated terms.

  11. Privacy Policy

    Your use of our services is also governed by our Privacy Policy, available at privacy policy.